How do I know if my dent is fixable with paintless dent repair?
Don shares customer stories: some send a photo of a tiny door ding terrified it's ruined, while others send a completely crushed door asking if it can 'pop out'. PDR requires intact paint and metal that isn't stretched past its structural limit.
Why '10 Dents' From Hail Damage Might Actually Be 100
Don Powell, owner of Dentcraft of Texas in McKinney, answers common paintless dent repair and hail damage questions on Growing Your Business with Buddy Broyles.
Transcript — How do I know if my dent is fixable with paintless dent repair?
From Growing Your Business with Buddy Broyles with Don Powell of Dentcraft of Texas.
Don shares customer stories: some send a photo of a tiny door ding terrified it's ruined, while others send a completely crushed door asking if it can 'pop out'. PDR requires intact paint and metal that isn't stretched past its structural limit.
“Not every dent is fixable with PDR, but we can do far more than most shops. Just bring it in or send clear photos and we'll tell you honestly.” — Don Powell
This clip begins at 15:20 in the full episode. Have a question Don did not cover? Book a free in-shop estimate and ask him directly.
More Questions Don Answers
Why do you find way more dents under shop lights than what an adjuster or owner sees outside?
Don explains how natural sunlight hides hail impacts. An adjuster holding a reflector panel outside might count 10 dents on a hood, but under specialized PDR lighting in a controlled booth, there are often 30 to 100+ dents.
What is the exact customer journey and first step when my car gets hit by Texas hail?
Don breaks down step one: don't panic. If dents are visible, immediately call your insurance company to file the claim, then bring the car straight to Dentcraft so Don can handle photos, estimates, and adjuster inspections on your behalf.
Do collision body shops have their own PDR techs or do they subcontract them?
Almost no conventional body shop has an in-house full-time paintless dent repair tech—they subcontract out to independent PDR specialists like Dentcraft. Coming straight to Don cuts out markup and middleman delays.